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Simple pricing, no lock-in

You pay per domain and for storage used. Mailboxes, aliases, webmail and chat are included (fair use). All prices for direct customers include VAT.

Recommended

Direct customer

For businesses, freelancers and private individuals

€1.00per domain and month

€0.10per started GB of storage used and month

VAT included

  • Mailboxes & aliases included (fair use)
  • Webmail plus IMAP/SMTP for email clients
  • Chat with external invitations and groups
  • Spam and virus protection, DKIM/SPF/DMARC
  • 14 days free – no payment details
  • Prepaid, no minimum term, no automatic payment
Try free for 14 days

Reseller

For agencies, web hosts and IT service providers

On request

Individual net prices plus VAT, usually from 10 email domains

  • Separate tenants with their own limits and invoice details
  • Customer API (REST, OpenAPI 3.1)
  • External customer chats and private chats per staff member
  • Staff profiles and internal directory (set up individually)
  • Reduced domain and storage prices
Request terms

These are the standard prices for direct customers. Individually agreed prices may differ; for existing customers, the price shown in the account applies.

Example calculation

2 domains
2 × €1.00 = €2.00
10 GB storage used
10 × €0.10 = €1.00
Total per month
€3.00

Example at standard prices incl. VAT. Mailboxes and aliases are included; only domains and storage used are charged.

How prepaid works

  1. Try for 14 days

    Create an account without payment details. No fees are charged during the trial.

  2. Top up credit

    You top up an amount yourself whenever you like. There is no automatic debit.

  3. Monthly deduction

    Domain fees are deducted monthly per domain, storage fees monthly, from your credit. Invoices are in your account.

  4. Stop any time

    No minimum term: removing your domains is enough. Months already deducted are not refunded pro rata.

What direct customers get

Email

  • Your own domains, mailboxes and aliases
  • Catch-all addresses and forwarding
  • Webmail in the browser
  • IMAP & SMTP with TLS
  • Autoconfig & Autodiscover
  • Auto-replies and sender identities
  • Spam and virus protection
  • DKIM, SPF and DMARC

Chat

  • Direct and group chats
  • External invitation without an account
  • “Discuss in chat” from emails
  • Private chats per login
  • Notifications and push
  • Attachments up to 10 MB in internal chats

Administration

  • Admin panel
  • Live DNS check
  • Prepaid account with invoices
  • Support tickets
  • Servers in Germany

Frequently asked questions about pricing

What does Mailfront cost and how does prepaid billing work?

The standard price for direct customers is €1.00 per domain and month plus €0.10 per started GB of storage used, VAT included. Mailboxes, aliases, webmail and chat are included (fair use).

Is there a minimum term and how do I stop using Mailfront?

No. Mailfront has no minimum contract term and no automatic payment. You can remove domains and close your account at any time; monthly fees already charged are not refunded pro rata.

Can I use my own domain with Mailfront?

Yes. Add the domain in Mailfront under E-Mail Domains, then set the displayed DNS records at your domain provider.

Which settings do I need for Thunderbird, Outlook or Apple Mail?

In the browser use the webmailer. For Thunderbird, Outlook, Apple Mail and mobile mail apps use IMAP and SMTP via mail.mailfront.biz: IMAP on port 993 with SSL/TLS, SMTP on port 587 with STARTTLS.

What is the difference between a mailbox, an alias and an identity?

A mailbox stores email. An alias forwards email. An identity lets a mailbox send as an additional address.

Where is my data stored?

Mailfront stores data on servers in Germany. Processing follows GDPR requirements.

Is there an API or reseller access?

Yes. Mailfront provides a Customer API for domains, mailboxes, aliases, identities and DNS status. Reseller terms are intended for larger setups.

How does the free trial work?

After registering you can use Mailfront free of charge for 14 days. No payment details are required. After that, fees are deducted from your prepaid credit – no automatic payment is made.

Which chat features do direct customers and resellers get?

Direct customers chat with one shared customer profile, and every login stays private. Resellers can additionally get their own staff profiles and an internal staff directory; this is currently set up individually.